FAQ

What payment methods do you accept?

All major credit cards at checkout, including government purchase cards. Approved business and government accounts can also pay by purchase order or on net terms.

Can I pay with a purchase order?

Yes. Open an account, or email your PO to sales@guevaraofficesupplies.com. We invoice after shipment.

How much is shipping?

Free on orders of $100 or more. Orders under $100 have a flat $15 charge. There are no other freight or handling fees.

How fast will my order arrive?

Orders ship direct from our distribution partners' warehouses. Delivery time depends on the item and your location, and we'll give you an ETA with tracking for your order.

Can you get items that aren't on the website?

Yes. Request a quote with the item details and we'll source it.

Do you offer volume pricing?

Yes. Orders of $625 or more and $1,250 or more get automatic discounts at checkout. For larger orders, request a quote.

Do you offer recycled-content products?

Yes. Shop Recycled Products, or ask for recycled alternates on any quote.

What if an item is out of stock or discontinued?

We'll offer the closest comparable item and tell you before it ships. We never substitute without telling you.

Can my organization be tax exempt?

Yes. Email your exemption certificate and we'll set up your account as exempt.

Are you a certified small business?

Yes. We're a California-certified Small Business and DVBE (#2035252) and a federal SDVOSB. See Certifications for vendor setup details.